Sports / Casino
tk97 operates under a defined legal framework that sets out how your account, transactions and use of this site are governed. Access to this platform and all related services depends on your local law and the eligible regions we serve — including Bangladesh where local regulations apply.
Our legal policy covers every interaction you have with this site — from the moment you open an account to the point where a transaction clears through your chosen payment method. For Bangladesh, that includes wallet activity tied to Nagad and Rocket, which are named payment rails within our account system. When you move funds through either of these, the transaction record sits inside your account wallet history and is subject to the terms set out here. This policy does not override local law. If your jurisdiction restricts access to online gaming services, those restrictions take precedence. We do not make claims about eligibility on your behalf — it is your responsibility to confirm that accessing this site is permitted where you are. For any region that falls outside our supported scope, account features including deposits, withdrawals and game access may be unavailable or limited. Where this policy references third-party services — including payment processors handling Nagad or Rocket transfers — those providers operate under their own terms. We carry their details in our account support section so you can check them directly. Nothing in this policy creates a legal relationship between you and a third party on our behalf.
Nagad wallet activity is recorded in your account transaction log and falls within this policy's scope for eligible Bangladesh accounts.
Rocket transfers processed through our payment system are subject to the same account-level terms as all other listed payment methods.
Your account wallet balance, transaction history and any pending items are governed by the terms described in this legal policy.
Not every part of your experience on this site is governed by the same set of rules. We want you to know clearly which parts of the platform this policy covers directly, and where other terms — including those of third-party services — take over. Reading this section helps you know where to raise a concern and which terms to check first.
Creating an account, logging in and managing your profile details are all covered here. Any access restriction tied to your region is governed by this policy and your local legal requirements.
Deposits and withdrawals processed through our listed payment rails, including Nagad and Rocket, fall within this policy. Actual fund processing is also subject to each provider's own terms.
Game content, lobby pages and promotional notices published directly on this site are within scope. Content accuracy and availability can vary by region and is subject to change without prior notice.
External payment processors, game studios and any linked services operate under their own legal terms. We reference those providers in support materials, but their terms are separate from this policy.
This policy gives you specific, actionable rights over your account and the data associated with it. You can review your full transaction history at any time by opening the account section on the site — every deposit and withdrawal processed through Nagad, Rocket or any other listed method appears there with a timestamp and status. If any detail in your account profile looks incorrect — such as a registered contact or wallet reference — you can raise a correction request directly through our support channel. We will review and respond based on the information held in our system. Where you have a question about how a policy clause applies to your specific account situation, our support team is the right first point of contact. You do not need to go through a third party to ask. If your request requires an escalation, the support team will tell you the next step clearly.
Open the account section to check your full transaction history, including wallet deposits via Nagad or Rocket. Each entry shows the method, amount and current status.
If your registered email, phone or wallet reference needs updating, submit a correction through our support route. We verify changes against the details held in our system.
Any clause you need clarified can be sent to our support team directly. We respond based on what is published in this policy — no third-party interpretation needed.
If your account is restricted, paused or flagged for any reason, contact support to understand the reason and the steps available to you under this policy.
If you have a question that sits squarely within this legal policy — your account status, a transaction dispute or a request to update your details — reach us through the published routes below. We do not list channels or hours that we cannot confirm are active. Use the route that matches your question type, and our team will handle it from there.
Open the live chat window from any page on the site. Use this for account access questions, transaction status and general policy queries that need a quick response.
For written records of your request — such as account correction submissions or formal policy questions — send your details to our published support email address found in the contact section.
The help centre on site covers common policy scenarios including wallet verification, account status and transaction records. Check there first before raising a new request.
We handle your account data, payment records and site activity within the framework described in this policy. Cookies are used to maintain your session, remember your preferences and support site functionality — you can adjust cookie settings through your browser at any time. Account security relies on the login credentials you set at registration; we recommend keeping them private and not sharing them with anyone. If you believe your account has been accessed without your permission, contact our support team using the routes listed on this page. Retention of your account data follows the period set out in our full privacy terms, which are published separately on this site. Requests to update or remove data should come through our support channel with enough detail for us to verify your identity against our records.
We use cookies for session management and preference storage. Adjust your browser settings to control cookie behaviour; some site features may not work fully if cookies are disabled.
Your login credentials protect your account and wallet. Never share them. If you suspect unauthorised access, contact support immediately using the live chat or email route.
Account records, including transaction history for Nagad, Rocket and other payment methods, are retained for the period stated in our privacy terms. Request a copy or deletion via support.
We update this policy when required. Changes are published on this page. Continuing to use your account after an update is posted means you have read the revised terms.
Below are the questions we get asked most often about this policy — covering access rights, data handling, account corrections and how to contact us. If your question is not here, our support team can help directly.
Access to tk97 depends on your local law and whether your region is eligible. This policy applies to all accounts created through this site, but eligibility is determined by local legal requirements. Check whether online gaming services are permitted in your jurisdiction before opening an account.
Your full transaction history is in the account section of the site. Every deposit and withdrawal processed through Nagad, Rocket or any other listed method appears there with a status and timestamp. You do not need to contact support to view standard transaction records.
Send your correction request through live chat or the published support email. Include the detail you need changed and enough identifying information for our team to verify your account. We handle corrections based on what is held in our system and the terms of this policy.
Yes. Submit a data request through our support channel with your account reference and the type of information you want. We will confirm what is held and provide it in line with our retention terms. Response time depends on the scope of the request.
We publish any update to this policy on this page. The date of the most recent change is noted at the top of the document. If you continue using your account after a change is posted, that counts as acknowledgment of the updated terms. For major changes, we may also notify you via your registered contact.
Contact our support team immediately using live chat or the published support email. Give your account reference and a description of what you noticed. Do not share your login credentials with anyone. Our team will review the account activity and explain the steps available under this policy.